By Staff Reporter
The Zimbabwe Tourism Authority (ZTA) is in Manicaland Province as part of it’s aggressive nationwide Service Excellence training programme for tourism operators in the country.
Led by the national tourism organisation’s Destination Management Division, the programme seeks to equip all tourism front line staffers responsible for client services and interactions. The programme is running in line with the country’s medium-term economic blueprint, the National Development Strategy (NDS1).
The team has conducted training sessions in Chimanimani and Mutare before covering Vumba Chipinge and Inyanga.